General Admissions
Everything you need to know about your Admission to Tuggerah Lakes Private Hospital.
Your Hospital Booking
For planned surgical patients, the booking for your hospital stay will be made through your Doctor's rooms.
Please ensure you complete the green forms in the Admission Booklet and return them to Tuggerah Lakes Private Hospital.
Note: the Informed Consent section of the form must be completed in hard copy with your Doctor.
Where possible, we require your Admission Forms two weeks prior to your Admission date. This will ensure we can confirm your hospital booking and your eligibility prior to your Admission.
Costs and Insurance Cover
Contact your insurer (health fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered.
If you have an excess or co-payment with your health insurance, you will be required to pay that amount prior to your Admission. Self-funded patients will be required to pay one week prior to surgery. Please contact our pre-Admission team to obtain an estimate at [email protected]
For further information, refer to the following sections:
Payment methods
We accept cash, bank cheque, Mastercard, Visa or EFTPOS. Please note that all credit card transactions will incur a 1.5% surcharge.
Admission Confirmation
If you are coming into hospital for planned surgery, we will contact you one business day prior to your scheduled Admission.
During this call we will confirm your fasting details including the time of Admission, your procedure, and your expectations relating to discharge and your post-discharge care.
What do I bring to hospital?
Please bring the following items with you to hospital, where applicable:
- Any letters from your Doctor
- Relevant X-rays
- All medications your are currently taking (in original packaging)
- Blood Group card (if available)
- Sleep wear, dressing gown, slippers or comfortable shoes
- Personal toiletries (e.g. toothbrush, toothpaste, soap)
- Glasses and physical aids (e.g. walking sticks, hearing aids)
- Sufficient cash for incidentals (no more than $50)
Please do not bring the following items:
- Talcum powder
- Jewellery
- Large sums of money
- Other valuables
On Arrival
On the day of your Admission, ensure you arrive at the hospital at the time designated by the Admissions Officer or your Doctor. On arrival, please register at Reception so we can confirm your personal details, sign the hospital paperwork and Admission Forms and pay any out of pocket expenses.
The hospital doesn't accept responsibility for security of your possessions, including jewellery, watches and money.
Please note that mobile phones must not be used in some areas of the hospital, as their signals can interfere with electronic medical equipment.
Getting Home
It's particularly important that you arrange how you'll get home from hospital as it may of may not be appropriate for you to drive yourself home.
Please discuss this with the hospital staff and your Doctor prior to discharge.
Special arrangements can be made for DVA patients to get you home safely after your hospital stay.