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General Admissions

Everything you need to know about your Admission to Tuggerah Lakes Private Hospital.

Your Hospital Booking

For planned surgical patients, the booking for your hospital stay will be made through your Doctor's rooms.

Please ensure you complete the green forms in the Admission Booklet and return them to Tuggerah Lakes Private Hospital.

Note: the Informed Consent section of the form must be completed in hard copy with your Doctor.

Where possible, we require your Admission Forms two weeks prior to your Admission date. This will ensure we can confirm your hospital booking and your eligibility prior to your Admission.

Admission Requirements

All those who attend our facility for treatment will be advised by the hospital if you are required to undergo a RAT or PCR test prior to admission. Visual evidence of both RAT and PCR test results will be required at admission. Please bring these with you.

PCR testing

  • All aerosol generating procedures ( ENT, Endoscopy and Dental ) will require evidence of negative PCR test within the previous 24-48hrs. Evidence of text message confirmation from NSW health will be required at admission
  • PCR screening is required for any patients with COVID-19 symptoms whose admission cannot be deferred, or is asymptomatic but a close contact of a confirmed COVID-19 person.

Rapid Antigen Testing (RAT)

Rapid antigen testing is required for the following patients:

  • Asymptomatic unvaccinated patients being admitted for an overnight stay. Unvaccinated patients are at increased risk of significant illness.
  • Asymptomatic vaccinated patients undergoing an aerosol generating procedure
  • Asymptomatic patients being transferred from external facilities to metro, regional, sub-acute, rehab and mental health facilities, regardless of vaccination status.
  • Asymptomatic day patients who regularly attend regardless of their vaccination status, are required to undergo weekly rapid antigen testing.

Costs and Insurance Cover

Contact your insurer (health fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered.

If you have an excess or co-payment with your health insurance, you will be required to pay that amount prior to your Admission. Self-funded patients will be required to pay one week prior to surgery. Please contact our pre-Admission team to obtain an estimate at [email protected]

For further information, refer to the following sections:

Payment methods

We accept cash, bank cheque, Mastercard, Visa or EFTPOS. Please note that all credit card transactions will incur a 1.5% surcharge.

Admission Confirmation

If you are coming into hospital for planned surgery, we will contact you one business day prior to your scheduled Admission.

During this call we will confirm your fasting details including the time of Admission, your procedure, and your expectations relating to discharge and your post-discharge care.

Unplanned medical admissions are usually arranged via a direct referral from your Doctor.

What do I bring to hospital?

Please bring the following items with you to hospital, where applicable:

  • Any letters from your Doctor
  • Relevant X-rays
  • All medications your are currently taking (in original packaging)
  • Blood Group card (if available)
  • Sleep wear, dressing gown, slippers or comfortable shoes
  • Personal toiletries (e.g. toothbrush, toothpaste, soap)
  • Glasses and physical aids (e.g. walking sticks, hearing aids)
  • Sufficient cash for incidentals (no more than $50)

Please do not bring the following items:

  • Talcum powder
  • Jewellery
  • Large sums of money
  • Other valuables

On Arrival

On the day of your Admission, ensure you arrive at the hospital at the time designated by the Admissions Officer or your Doctor. On arrival, please register at Reception so we can confirm your personal details, sign the hospital paperwork and Admission Forms and pay any out of pocket expenses.

Please bring evidence of your negative PCR test, if you are unable to obtain a test, let staff know immediately and a Rapid Antigen Test (RAT) will be performed immediately. If you need a RAT to be done on-site, please allow an additional 15-20 minutes for this process.

The hospital doesn't accept responsibility for security of your possessions, including jewellery, watches and money.

Please note that mobile phones must not be used in some areas of the hospital, as their signals can interfere with electronic medical equipment.

Getting Home

It's particularly important that you arrange how you'll get home from hospital as it may of may not be appropriate for you to drive yourself home.

Please discuss this with the hospital staff and your Doctor prior to discharge.

Special arrangements can be made for DVA patients to get you home safely after your hospital stay.