Fees and Accounts

Private Health Insurance

Depending on your level of cover with your health fund, an out of pocket balance may occur. A staff member from our pre-Admissions team will be in touch with you up to two (2) working days before your planned Admission to advise of any out of pocket expenses. All estimated out of pocket expenses are payable on Admission.

Self Insured Patients

Self insured patients are required to pay the estimated hospital account 7 days prior to Admission. To obtain a self insured estimate please contact our pre-Admission team at [email protected].You will need the following information:

• Patient's name
• Patient's date of birth
• Expected date of surgery
• Surgeon's name
• Expected length of stay
• CMBS Item Numbers (these can be obtained from your Surgeon)

Department of Veterans' Affairs

Department of Veterans' Affairs (DVA) patients will have their account directly sent to the DVA for payment.

Workers' Compensation

Workers' Compensation patients need to ensure their Admission has been approved by the appropriate insurance company prior to Admission, and a copy of your approval has been provided to the hospital.

Other Charges

After you leave hospital, you may receive bills for other charges incurred during your stay that are not the responsibility of the hospital. They are therefore charged separately, and may include fees relating to:

• Your treating Doctor
• Pathology
• Radiology/Xrays
• Pharmacy
• Allied Health

Payment Methods

We accept cash, bank cheque, Mastercard, Visa or EFTPOS. Please note that all credit card transactions will incur a 1.5% surcharge.