Visiting Hours

Guidance regarding COVID-19

The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are continue to thank our patients, staff and their loved ones for their continued understanding during this ongoing evolving situation and support us as we work to continue to keep our staff and patients safe. In line with NSW Health guidance and infection control and patient quality safety measures please note the following:

Current Guidelines

As we prepare to return to 'COVID-normal’ we have updated our check in process to be done via the NSW Service QR Code and the following restrictions apply

Visiting Hours

11am-7pm daily

• Only three Visitors in a 24 hr period
• Visitors over 12 must wear masks and practice hand hygiene

Visitor Guidelines

Visitors will not be permitted if they:

• Have tested positive to COVID-19 within the last 10 days or are awaiting results
• Have Tested positive to another acute respiratory infection in the last seven days
• Have symptoms of COVID-19 or other acute respiratory symptoms
• Are high risk contacts of someone who has had COVID-19 in the last 14 days
• Have arrived from overseas in the past seven days. Exceptions can be made on compassionate grounds on a case by case basis with the approval of the facility executive
• Do not wear a surgical mask correctly on entry and for the duration of the visit

Admission Requirements

• All those who attend our facility for treatment (including day treatment, surgical, rehabilitation and those with visitor exemptions) will be advised by the hospital if you are required to undergo a RAT or PCR test prior to admission.
• These procedures are outlined here
• If you have been unwell, have COVID symptoms, are pending a COVID test result, or have been identified as a close contact please contact the hospital.

Upon entry to the hospital and during your visit, please practice simple hygiene by:

• Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub
• Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND

Practice physical (social) distancing by:

• Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
• Avoid shaking hands, hugging, touching or kissing other people or sharing food
• Avoid close contact with anyone with cold or flu-like symptoms
• Wear a face mask at all times, and after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
• Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub

If you are concerned please contact healthdirect on 1800 022 222 or the Public Health Unit for further information on 1300 066 055.